I help good leaders have great careers.
Susan spent 30 years in talent acquisition, sitting on both sides of the hiring table, developing Built to Plateau. She holds an ICF-ACC credential and a PHR certification and is a certified Leadership Circle Profile (needs trademark sign) and Denison Organizational Culture Survey practitioner.
She works with senior leaders and organizations to find and change the behavioral patterns quietly limiting their growth.
Susan Collins is an ICF-ACC certified leadership coach and the founder of The Network Concierge.

Who you become is what keeps you in the room.
There’s a moment in every leader’s career when being good at the job stops being enough. I know that moment. I lived it, and I watched it happen to leader after leader for 30 years from the other side of the hiring table.
I sat through interviews. I watched capable people get passed over, and it was rarely about what they lacked. It was about what they couldn’t see in themselves. An internal story they’d been telling for so long they’d forgotten why they were telling it. Coaching changed how I understood my own patterns first. That’s when I left corporate. I wanted others to have a guide so they wouldn’t have to figure this out alone.
Now I help leaders see what’s running them, understand where it came from, and build something different in its place. This is the work I do.

You built your career being the one who sees the gaps others miss. The one you can’t see is your own.
Coaching is a partnership. I ask the questions that get you there faster than you could alone. Thirty years on the other side of the hiring table means I’ve seen this before, leader after leader. I know where to look so you don’t have to spend years finding it on your own.












A conversation is where this starts.
We’ll talk about where you are and whether this is the right fit
